Terms of Service

Welcome to Teacher Heng Enterprise. By accessing or using our website (www.teacherheng.com) and purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read them carefully. This is last modified on 27 February 2026.

Our products are digital items delivered via secure download links. To access your purchases, please register an account, log in, and download your items directly from the “Orders” tab in your account dashboard.

Our store’s base currency is Malaysian Ringgit (MYR). For customer convenience, prices may be displayed in other currencies using FOX – Currency Switcher Professional for WooCommerce (v.2.4.5). A transparent 0.2% adjustment is applied to each conversion to account for exchange rate fluctuations and ensure consistent pricing. Final checkout and payment will be processed in your selected currency.

Who We Are

Teacher Heng Enterprise is a registered business with the Companies Commission of Malaysia (SSM) under registration number 202603054037 (LA0086947‑V).

Use of Our Website

  • You agree to use our website only for lawful purposes.

  • You must not attempt to disrupt, hack, or misuse our systems.

  • Shield Security PRO actively protects our site against malicious activity.

Products & Services

  • We provide digital educational resources (e.g., coloring books, flashcards, activity books).

  • All products are delivered electronically via secure download links.

  • Prices are clearly displayed in Malaysian Ringgit (RM).

Digital Downloads

  • Downloads are for personal, non‑commercial use only.

  • Sharing, reselling, or redistributing our products without permission is prohibited.

  • Download links may have limits (expiry dates or maximum downloads) to protect our digital assets.

  • Once purchased, products are available in your account under the “Orders” tab.

  • Please ensure you have registered and logged in to access your downloads.

Payments

  • Payments are processed securely through HitPay and Stripe, which are PCI‑DSS compliant payment providers.

  • We do not store your payment details on our servers.

  • All transactions are encrypted via SSL.

Refunds & Returns

  • Due to the nature of digital products, all sales are final.

  • Refunds are only provided in cases of duplicate purchase or technical error.

  • If you experience issues accessing your files, please contact us for support.

Affiliate Links

Our site may include affiliate links to trusted platforms such as Hostinger, Shield Security PRO, and HitPay.

  • We may earn a commission if you make a purchase through these links.

  • This comes at no extra cost to you.

  • We only recommend tools we personally use and trust.

Intellectual Property

  • All content, products, and materials on this site are the property of Teacher Heng Enterprise.

  • You may not copy, reproduce, or distribute our materials without prior written consent.

Limitation of Liability

  • We are not liable for any damages arising from the use of our website or products.

  • While we take reasonable measures to secure our site, we cannot guarantee uninterrupted or error‑free access.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about these Terms of Service, please contact us at: 📧 insightfuleducator@teacherheng.com